FAQs 2.0

This article focuses on the pin-pointedly accurate ad hoc solution – in the form of a FAQ – that saved the day for our customers. This document, which I’ve called FAQs 2.0, is a combination of troubleshooting information, FAQs and configuration settings. Read the full post here.

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Suyog Ketkar

He is a certified technical communicator. He believes that writing continues to be an easy-to-do but difficult-to-master job. In his work time, he proudly dons the “enabler” cape. In his non-work time, he dons many hats including one of a super-busy father.